---
title: "What should I do if I did not receive the email on retrieving my digital Student's Pass (STP)?"
topic: "Student Pass FAQ"
resource: "https://www.eh-immigration.com/faq/student-pass/student-passes-what-should-i-do-if-i-did-not-receive-the-email-on-retrieving-my-digital-student-s-pass-stp"
last_updated: "2026-08-12"
---

# What should I do if I did not receive the email on retrieving my digital Student's Pass (STP)?

Last updated: 2026-08-12

- You should contact your school, and they can help you reach out to ICA for a reissue of the email.

## Sources

- [How Much PR Saves on Singapore School Fees](https://www.eh-immigration.com/articles/how-much-money-will-you-save-on-your-childs-school-fees-when-you-become-a-singapore-permanent-resident-pr)
- [ICA — Student’s Pass](https://www.ica.gov.sg/reside/STP)

## Related E&H service

- [Work passes service](https://www.eh-immigration.com/services/work-passes)

Canonical page: https://www.eh-immigration.com/faq/student-pass/student-passes-what-should-i-do-if-i-did-not-receive-the-email-on-retrieving-my-digital-student-s-pass-stp